Bringing software sales and support closer to you

Company news
January 29, 2024

We are thrilled to announce an exciting transition that marks a significant milestone in our journey towards innovation and service excellence. As part of our commitment to evolving and enhancing our offerings as a wholly owned subsidiary of ARKANCE, we are delighted to inform you about our brand transition from Agacad into the ARKANCE Be.Smart Portfolio.

This transition symbolizes an evolution, not just a change, paving the way for enhanced innovations and offerings through the ARKANCE newly established global services platform. Underpinned by our new vision statement ‘let’s advance the way we work together to build a better world’ we are committed to delivering greater value for both our customers and partners.

In 2024, a pivotal shift occurred, bringing the distribution and support of Be.Smart products closer to the customer. While Agacad continues its product development activities, it no longer handles direct product sales.

While our product names and appearance may evolve in the coming months, our core values, mission, and dedication to serving you remain steadfast. Our focus remains on delivering innovative, world-class solutions that streamline processes and elevate outcomes for the AEC industry, revolutionizing project delivery for all stakeholders.

As we embark on this new journey with ARKANCE, we will deliver an enhanced service offering with an increased capacity to accelerate your project delivery outcomes.

What does this brand transition mean?

  1. Continued service excellence: You can expect the same level of service and support excellence that you’ve come to rely on from us.
  2. Enhanced offerings: Access to a broader range of technology solutions and services to enhance project outcomes.
  3. Seamless transition: Clients can continue to use the same products, now under the Be.Smart brand. We assure the same quality support and resources you have come to trust.
  4. Access to global expertise: This transition signifies an opportunity for global collaboration, upleveling our ability to deliver a new level of scale and expertise to your business.

The extensive network of the ARKANCE Group will ensure access to rapid, more effective, and comprehensive services, along with punctual assistance through 50+ ARKANCE locations in the USA, Australia, the United Kingdom, India, etc. Our product support will be closer to you, delivered in your native language, and at a time that aligns with your time zone.

With the expansion of the ARKANCE network, we now have professional representatives of our products in countries where we previously had no partners. We anticipate a seamless collaboration with our product value added resellers (VARs) and will do our utmost to assist our product VAR teams in achieving your goals in expanding and supporting the user base of Be.Smart products.

What changes will you notice?

  1. Over the coming months we will be updating our logo and our brand statements, reflecting our contribution to delivering the world-class solutions on offer within the Be.Smart Software Portfolio of ARKANCE.
  2. ARKANCE is launching a new web experience in early 2024, delivering a more sophisticated online experience globally, and we’ll be a part of that new experience.

As we transition with ARKANCE and into its Be.Smart Portfolio, we remain dedicated to delivering exceptional value and service to you.

We invite you to stay connected with us during this transition @ARKANCE & @Be.Smart Software Portfolio. Should you have any questions or require further information, please do not hesitate to reach out to your dedicated account manager or our customer support team.

We look forward to continuing our journey together, delivering world-class services and solutions, and advancing the way we work together to build a better world.

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